Terms of Use
Version of 13 August 2026. Effective from the date of publication.
1. Definitions
1.1. Operator — Anton Shvets, a natural person, Vietnam. Contact email address: support@banshee.quest. The full postal address is provided upon written request.
1.2. Service (Banshee) — a text-based role-playing game available at banshee.quest, in which text and images are generated by language models.
1.3. User — a natural person who has registered an account with the Service.
1.4. Seller — the person acting as the merchant of record for payments for the Subscription.
1.5. Subscription — paid access to the Service for a term of one month with the limits set for the selected tier.
1.6. User Content — texts, images, settings and other materials created or uploaded by the User within the Service.
2. Subject matter and formation of the contract
2.1. These Terms constitute a contract between the Operator and the User and govern the use of the Service.
2.2. The contract is concluded when the User registers an account and marks their acceptance of these Terms.
2.3. These Terms apply together with the privacy policy and the refund policy, which form an integral part of them.
2.4. A User who does not accept these Terms may not use the Service.
2.5. The Service is a private project of the Operator. Round-the-clock support is not provided; enquiries are answered within two business days.
3. Age restriction
3.1. The Service may be used by persons who have reached the age of 18.
3.2. Age is confirmed by a checkbox at registration and, where the law of the User's country so requires, by an additional verification.
3.3. Where an account is found to have been registered by a minor, the Operator closes the account, deletes its content and refunds the amounts paid for the unexpired paid period.
3.4. A parent or legal guardian of a minor may request closure of the account by writing to the support address.
4. Nature of the Service and of its content
4.1. Every action of the User is processed by language models of third-party providers; requests are routed through the OpenRouter service. The list of models and providers may change. The current list is set out in the privacy policy.
4.2. All content of the Service is fiction. Characters, events and circumstances are generated by a language model and do not depict real persons; any resemblance is coincidental.
4.3. The Service is intended for adults: its fictional content may include depictions of violence, the death of characters and other difficult themes.
4.4. The level of detail of such depictions is governed by the intensity setting in the campaign parameters. The minimum level is set by default; the level is changed by the User at their own discretion.
4.5. The Service is not intended for the creation of sexual content and does not create it.
4.6. Text generated by the Service does not constitute advice or a recommendation — medical, legal, financial or psychological — and may not be relied upon for decisions outside the game. The Service is not a means of psychological assistance.
4.7. The Operator does not warrant the accuracy, consistency, originality or persistence of generated content. Language models make errors.
4.8. Game mechanics, including the random nature of outcomes and the irreversible consequences of the User's actions, are the intended behaviour of the Service and are not reversed upon request.
5. Rules of use
5.1. The Service may not be used to create, store or distribute:
- material constituting the sexual exploitation of minors, in any form and under any pretext, including by reference to age, appearance or other characteristics;
- sexual material in any other form;
- intimate images of real persons without their consent;
- material depicting cruelty to real animals;
- instructions for the manufacture of weapons, explosives or poisons, for unauthorised access to information systems, or other information intended for the commission of a crime;
- material intended to harass, threaten or blackmail real persons;
- material presented as an authentic record of real events or of statements by real persons.
5.2. The User may not:
- circumvent the applicable limits, including by registering additional accounts or accessing the Service by automated means;
- place an excessive load on the Service, probe it for vulnerabilities, access other Users' data, or collect its content by automated means;
- resell access to the Service, offer it as their own service, or embed it in third-party products;
- transfer access to the account to third parties.
5.3. Where clause 5.1 is breached, access to the account is terminated without prior warning and without a refund. Where the law so requires, the Operator reports the breach to the competent authorities.
5.4. Where clause 5.2 is breached, the Operator issues a warning; upon a repeated breach, access to the account is terminated.
6. Content complaints
6.1. A report of content breaching clause 5.1, or a statement that the User recognises themselves in a generated image, is sent to support@banshee.quest with a link to, or a description of, the material.
6.2. The review period is seven business days. Reports concerning the material referred to in the first indent of clause 5.1 are reviewed immediately.
6.3. Material found to breach these Terms is deleted; access to the account from which it was created is terminated.
6.4. An image in which the complainant recognises themselves is deleted upon their statement.
6.5. A decision of the Operator may be appealed by a further message to the same address.
7. Account
7.1. The User undertakes to provide a valid email address at registration and is responsible for keeping their credentials secure.
7.2. The User may delete their account at any time within the Service. Deletion of the account entails deletion of the User Content.
7.3. The Operator may suspend or terminate access to an account in the cases set out in section 5 of these Terms.
8. Subscription and payment
Seller
8.1. The contract of sale in respect of a particular payment is concluded between the User and the Seller; the buyer terms established by the Seller also apply to it.
8.2. Taxes applicable to a payment (VAT, sales tax) are calculated, withheld and remitted by the Seller. The price displayed before the payment is confirmed either includes the applicable tax or states it separately.
8.3. Payment card details are entered on the Seller's side. The Operator neither receives nor stores the card number, its expiry date or the CVC code.
8.4. Invoices and payment confirmations are issued and sent to the User by the Seller.
8.5. On the card statement, the payment appears under the name of the Seller rather than the name of the Service. Where an unrecognised charge is found, the User is advised to contact the Operator before filing a claim with their bank.
8.6. The Operator is responsible for providing access to the Service and for its operation, content and support. Decisions on refunds are taken by the Operator; payments are made by the Seller in accordance with the refund policy.
Subject matter and price
8.7. The Subscription provides access to the Service for one month with the five-hour and weekly limits set for the selected tier. The functionality of the Service is the same at all tiers; tiers differ in the size of the limits.
8.8. Consumption of the limit is calculated on the basis of the cost of requests to the language models and is displayed in the interface of the Service. Unused limits are neither preserved nor carried over to the following period.
8.9. The current tiers and prices are set out on the Subscription page. Prices are stated in US dollars. The total amount payable is displayed before the payment is confirmed.
Charges and renewal
8.10. The Subscription renews automatically. Until renewal is cancelled, the Seller charges the corresponding amount monthly, on the same day of the month as the first payment.
8.11. The first charge is made when the Subscription is taken out; access is granted immediately.
8.12. The User may cancel automatic renewal at any time in the "Subscription" section. Access is retained until the end of the paid month; no further charges are made.
8.13. The Operator notifies the User of an upcoming charge by email no later than three days before its date. Such notifications cannot be opted out of, as they are not marketing communications.
8.14. Where a charge fails, the Seller retries it over a period of several days. Until that period ends, the Subscription tier is retained. If the charge has not been completed within seven days, the Subscription terminates and the User is moved to the free tier; the User Content is retained.
Changes to the Subscription
8.15. The User may change the Subscription tier at any time. The weekly limit is not reset when the tier is changed: it runs from the date on which the first Subscription began, and the new limit applies from the following accounting period.
8.16. The Operator notifies the User by email of any increase in the price or reduction in the limits of an existing Subscription no later than 30 days before the change takes effect. Until that date the User may cancel the Subscription; the paid month is performed on the previous terms.
8.17. Where the User is granted a trial period, its duration and conditions are stated in the notice granting it. On expiry of the trial period no charge is made and the User is moved to the free tier.
Refunds and the right of withdrawal
8.18. The grounds for and the procedure of refunds are set out in the refund policy.
8.19. Where the law of the User's country grants a consumer the right to withdraw from the contract within 14 days (in particular, the right granted to consumers in the European Union), that right is available to the User.
8.20. By taking out a Subscription, the User requests that performance of the service begin immediately and acknowledges that, once use of the Service has begun, that right is lost in respect of the service actually supplied.
9. Rights in content
9.1. Rights in the User Content belong to the User. The Operator acquires no exclusive rights in it and does not use it to train language models.
9.2. In order to operate the Service, the User grants the Operator a non-exclusive, royalty-free licence to store the User Content, display it to the User, transmit it to providers of language models and create derivative materials from it (campaign memory, summaries, images). The licence runs for as long as the account exists and terminates upon its deletion.
9.3. The Operator transmits the User Content to providers of language models subject to a prohibition on its use for training models.
9.4. The User is responsible for holding the rights in any material they upload and for its compliance with section 5 of these Terms.
9.5. Rights in content generated by the Service in response to the User's requests are recognised as belonging to the User to the extent permitted by applicable law. The Operator does not warrant that exclusive rights arise in such content or that it is unique.
9.6. Rights in the Service, including its source code, interface, design and world templates, belong to the Operator. They may not be copied or used without the Operator's permission.
10. Availability and modification of the Service
10.1. The Service is under development. Its functionality may change, and interruptions in its operation are possible, including during updates.
10.2. The Operator takes reasonable measures to preserve data but does not warrant that it is stored indefinitely. Users are advised to keep their own copies of material that matters to them.
10.3. Should the Service cease operation, the Operator notifies Users no later than 30 days in advance, stops renewing Subscriptions, provides an opportunity to export the User Content and refunds the amounts paid for the unexpired paid period.
11. Liability
11.1. The Service is provided "as is". The Operator does not warrant its uninterrupted availability, that it will meet the User's expectations, or that data will not be lost in the event of a failure.
11.2. The Operator's liability under this contract is limited to the amount paid by the User for the Subscription during the preceding 12 months.
11.3. The Operator does not compensate lost profits or indirect damages.
11.4. The limitations set out in this section do not apply to the Operator's intent or gross negligence, to harm to life or health, or to those consumer rights which applicable law does not permit to be limited.
12. Termination
12.1. The User may terminate this contract at any time by deleting their account.
12.2. The Operator may terminate this contract where the User breaches section 5 of these Terms, and where the Service ceases operation.
12.3. Termination entails the cessation of access to the Service and of the licence referred to in clause 9.2.
13. Personal data
13.1. The categories of data processed, the legal bases and purposes of processing, the recipients of data and the User's rights are set out in the privacy policy.
14. Changes to these Terms
14.1. The Operator may amend these Terms. The current version is published on this page with the date stated.
14.2. The Operator notifies the User of material changes, including those concerning prices, the refund procedure, recipients of data and the rules of use, by email and within the interface of the Service no later than 30 days before the changes take effect.
14.3. Use of the Service after the changes take effect constitutes acceptance of the new version. A User who does not accept it may cancel the Subscription before that date; the paid month is performed on the previous terms.
14.4. Editorial changes which do not affect the rights and obligations of the parties take effect upon publication.
15. Governing law and disputes
15.1. This contract is governed by the law of Vietnam, without regard to its conflict-of-laws rules.
15.2. Before bringing court proceedings, a party sends a written claim to support@banshee.quest. The period for responding to a claim is 30 days.
15.3. Disputes not resolved in that manner are settled by the court at the Operator's place of residence.
15.4. Clause 15.3 does not restrict the right of a User who is a consumer to bring proceedings at their own place of residence where the law of their country of residence grants that right. Consumers in the European Union retain the rights conferred by the mandatory provisions of the law of their country of residence and may apply to national consumer protection authorities.
16. Final provisions
16.1. The invalidity of an individual provision of these Terms does not affect the validity of the remaining provisions. An invalid provision is replaced by the lawful provision closest to it in meaning.
16.2. The User may not transfer their account or their rights under this contract to third parties. The Operator may transfer its rights and obligations under this contract upon a transfer of the Service, having notified the User no later than 30 days in advance; the User may cancel the Subscription before the date of transfer.
16.3. These Terms, together with the privacy policy and the refund policy, constitute the entire agreement between the parties and supersede all prior arrangements.
16.4. These Terms are published in English and in Russian. In the event of a discrepancy between the versions, the English version prevails.
17. Details
Operator: Anton Shvets, a natural person, Vietnam.
Email: support@banshee.quest.
Related documents: privacy policy, refund policy.